Privacy Policy

These Terms and Conditions govern your use of the Elavon Hosted Web Page payment service.

Elavon is a third party payment processor engaged by the biller to process online credit and debit card bill payments. Elavon charges you a non-refundable Service Fee for your use of the Elavon Hosted Web Page payment service to make online bill payments to the biller. The Service Fee is in addition to the Amount paid to the biller and will appear as a separate charge on your credit or debit card statement under the name Elavon - Service Fee. If you do not want to pay the Service Fee, you must not use the Elavon Hosted Web Page payment service and you must make alterna-tive arrangements to pay the biller.

By paying your bill using the Elavon Hosted Web Page payment service, you authorize the biller to charge your credit or debit card in the Amount shown. You further authorize Elavon to separately charge your credit or debit card for the Service Fee shown. You represent that you are authorized to use the credit or debit card for this transaction, that you have sufficient funds in your credit or debit card account to make these payments and that your online bill payment is being made for a lawful purpose.

Your obligation to pay your bill, including the payment Amount, when payments are posted to your biller account, the billers refund policy (if any) and the billers use of your personal information, is governed by the billers terms and conditions and privacy policy as posted on their website. Any information that Elavon collects to process your online bill payment is governed by Elavon Privacy Policy*.

Elavon is not responsible for any disputes about the payment Amount, when payments are posted to your biller account, refunds or other concerns about your bill payment, other than the Service Fee. You must contact the biller directly to resolve these disputes. You agree that Elavon’s liability for any delay, failure of delivery, underpayment, or nonpayment is limited to the Service Fee paid to Elavon to process your online bill payment. You agree that Elavon will not be liable for any direct, indirect, incidental, consequential, or punitive damages.


201 Poplar Avenue, Suite 3034, Memphis, TN - 38103  (901) 222-3200


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